Q1: How can I get your quotation?
A: Please provide us information as below:
• Item number
• Quantity
• Company profile (name, telephone, address, webpage, printing request, packing request, and contact information)

Q2: Sample policy
A: Sample will be charged. It can be reduced from your next order.

Q3: What is the MOQ?
A: Generally if you choose the different products, our minimum order quantity also will be different.

Q4: How long is the lead time after placing the order?
A: Lead time depends on quantity, such as the production status. Usually the sample orders take about 3-7 business days, and the mass orders take about 15-35 business days after the order is placed.

Q5: What's your payment method?
A: We usually accept the payment methods include, TT, Western Union, L/C, Paypal, MoneyGram. 30% deposit and 70% balance before shipment. You can choose the best payment terms for you. Other ways all can be discussed.

Q6: What's your shipping method?
A: We provide comprehensive shipping methods. For small quantity order we ship by express such as FedEx, TNT, UPS, EMS and DHL; it is safe and fast. For large quantity orders we ship by air or by sea.

Q7: What is your Warranty period?
A: From the date of purchase, we provide 5 years warranty to our customer.

Q8: Do you accept OEM or ODM service?
A: Yes. As a manufacturer, we accept both OEM and ODM services.

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